WHAT OUR CUSTOMERS SAY
All Comfort is great. Furnace stopped working at -25°, freak out time. All Comfort had technician Larry at the house in 45 mins. Friendly and professional, he diagnosed the problem and fixed it in 1 hour. Great company, ask for Larry!
Today I had a service call (routine check and cleaning) for my furnace from All-Comfort Services. The service man was Eric and I found him to be one of the best servicemen I've ever met. He was friendly and very respectful, polite to a fault. He was clearly knowledgeable about the way furnaces work, as evidenced to me in how easily he answered my many questions. He explained everything to me in a very relaxed and patient way (not patronizing like some service folk can be with "seniors"!). My interaction with Eric and the other two gentlemen I spoke with in connection to this service was more than satisfactory. These people seem to be intent on customer satisfaction. I'm happy to have All-Comfort as my first choice for service. Even though I bought my equipment from them, I don't feel obligated to use them. I choose them because they do a good job for me!
Maurice did wonderful work, he was friendly and efficient & was great about answering any questions in an easy to understand way!
Great experience with All Comfort Services after our furnace went out on Christmas Eve. Luckily it was warm enough to hold out for a couple nights (assuming they charge extra on holidays?) and we called on December 26th. I figured they would be stacked with 'catch up calls', but they were able to have a technician out by 10, who noted our furnace was pumping out dangerously high levels of CO2 and we needed a new furnace. As an aside, the technician left our home feeling concerned he didn't communicate well with me, so the owner actually called to make sure everything went okay (which it did, but it was nice for them to be proactive). The tech left at 10am, we had a bid for a new furnace by 12:30p, I made a few calls to their office that were pleasant, we had an appointment for a new furnace scheduled by 3p, with an excellent install by noon the next day, all without a trace of an install noted in our basement. We called around for a couple other bids with one actually coming in cheaper by a few hundred, but given the prompt response and follow-up call the peace of mind was well worth the extra cost.
Tom (electrician) was on time, did the job efficiently and professionally, had a good attitude, left a clean workplace and suggested cost efficient solutions. What more can you ask?
Never have I been more impressed with the quality of service from the first time I called (late on a Friday) to the installation. Knowledgeable and professional doesn’t do it justice. Thank you Debbie and the two man team (really nice and helpful willing to go the extra mile) that installed our furnace. I will NEVER call anyone else. You have a customer for life.
Karl. R did a great job. Very professional and thorough.
Service technician, Karl, did an excellent job. If there is a scale from 0 - 10, I give Karl a 10!
I was very happy with tech Jesse. Super professional. Knew his stuff. He also did a great job of repairing our furnace vent extensions. Great work. Fair Price.
I was called two times to update me on the scheduled arrival of a technician to inspect my furnace. Billy T came within the time I was told, was polite, professional and answered all of my many questions. I feel that he went the extra mile to ensure that I was on board with everything he had done, and offered tips for my future use of my systems including a reminder to replace batteries in the thermostat. I am very pleased with his manner and the service he provided.
Maurice H was extremely personable, explaining things well and showing me what I can do to keep my equipment working well. He explained step by step what he was looking at and the status of my AC. I'd be happy to have him visit in the future as my service technician. Highly recommended.
All Comfort Services dispatched Matt and Jesse to do the routine annual service on my HVAC system. They did a good job on the routine service. But then they went a step further. They listened to my concern that the original install needed some modification so the system would better meet my needs. They LISTENED to me... and then they fine-tuned the system settings. S W E E T !!!
Billy T., Jessie and Larry just finished an Outstanding job for me. They showed up on time, clean and professional looking. They were courteous and careful as they worked. They replaced our 29 year old furnaces (2) and central air conditioner. They installed 2 new furnaces, a central air unit and a humidifier. The newly installed equipment is lined up perfectly, looks and works great. All the connections of combustion air in, exhaust out, electricalpower, natural gas piping, duct work, thermostat wires and the thermostats are beautifully plumb, level and square with thier surrounding equipment and the house. They cleaned up the entire area perfectly and left nothing but the paperwork. They truly did do an outstanding job.
Gas leaks can happen ...Today we received a call from Shelly R. thanking Luke and Hailey. Here is what she shared with us in her words:
“I’m calling to thank Luke and Hailey because today there was a leak in my gas line and Luke found it.
I woke today and didn’t have any hot water or heat. So, I called All Comfort Services and Hailey in customer service scheduled a service call for Luke to check my furnace. In the course of the conversation with Hailey, I realized that maybe I needed more gas and kept my appointment with Luke for the afternoon in case. After I got off the phone with Hailey, I contacted the gas company and they came and filled my gas tank.
It was strange because the gas company said the tank should have been 50 percent. I just kept my appointment with Luke and I’m glad I did.
When Luke came and went into basement he said he could smell gas and used his diagnostic equipment to confirm that there was a gas leak. Luke turned off the gas and even though I was inconvenienced for not having heat or hot water for the day it hit me that something far worse could have happened.
Thank you, Hailey and Luke! “ --- 03/27/2018 Shelly R.
Went very well, no complaints about anything with this company. Someone was here within the time frame they said to check out the furnace that wasn't working, he explained everything to us , which we knew we weren't going to fix but to replace the furnace as it was 28 years old. Billy T. showed up on time very professional explained what he was going to do and the time it was going to take. He made a path for himself from the front door to basement to protect my flooring since its winter. He cleaned up very well when he was finished. He explained how to use the new thermo stat, and set it up for me. He's professional and a nice guy.. Did a great job in explaining and helped with rebate and did a job from start to finish in a excellent time spam as he explained.
Our technician was efficient, friendly and knowledgeable. We were very pleased.
Matt C. was courteous, professional, outstanding, and terrific in every way. I’ve been a customer of All Comfort Services for years and I know Matt has been a technician with All Comfort Services for about 6 or 7 years but it’s like he has experience of someone who has 15 years. You can tell he’s a learner and eager to share knowledge.
Every time we have you guys out, your technician is polite, prompt, and works quickly. They explain what has gone wrong, and give us options for how we would like to fix it. They never give us a hard sell on unnecessary work. I will be calling again, and recommend you to anyone looking for any of the many services you provide.
Thank you so much! Our air went out (completely shot) during the hottest week of the year so far (of course). All Comfort Services sent Jay out right away to help price and explain our options, and then five days later two amazing technicians (Mike G. and Brandon R.) showed up, removed and took away the old furnace and a/c unit, and installed new ones making sure they worked and that we knew how to operate it before they headed out. It took so much less time than I expecting, pricing was reasonable, and while it's obviously an expense we'd rather not have had, they really did make it as painless as possible. Definitely recommend them if you need a/c and/or furnace service/replacement/repair. Thank you, Brandon and Mike G!
Billy and Mike, along with an awesome plumber and electrician, just completed an install of my new furnace, air conditioner and touchscreen thermostat. They were all incredible! On time, efficient, considerate, informative and thorough! I highly recommend All Comfort Services and their professional staff!
Mike G and Billy T did our furnace and A/C install today, and it couldn't have gone better. Both were extremely professional and courteous, got the job done quickly, and explained everything when they were done. The system is up and running!
Matt C. performed detailed service call on our A/C today. He was very thorough and helpful and understanding of our concerns. He represented All Comfort in a professional and polite way. We were left with a thorough understanding following the service call.
