Message from Kendall Richards, President All Comfort Services:
Ultimately, we want you to know we are here for our team and customers, and thank you for choosing us as your home services partner. We hope you and your family stay safe and healthy during these unprecedented circumstances.
We are scheduling air conditioner tune-up appointments want you to know we are available for repairs, service, and installations for heating, cooling, plumbing and electrical in the greater Madison area. Servicing your equipment now will help prevent any delays in scheduling an appointment should there be equipment failure issues that may occur during hot weather conditions.
When we are in your home or business, we want to make sure our customers and team members are as safe as possible and we are following these recommended safety practices.
When you call to schedule an appointment with All Comfort Services:
We will ask our customers if everyone is healthy in the home or business.
Please put your pet in a contained space while we are in your home. We love your pets and don’t want to have any unnecessary contact.
Safety Protocol: Service and Install Technicians in Home or Business
Handwashing before and after appointments
Protective mask, until unavailable
Social distancing including no handshakes
Wiping down surfaces
Extreme care is taken touching material or equipment such as filters, faucets, and ductwork. We bag any materials that need to be discarded, such as a filter as we are working.
If you are requesting an estimate for new equipment, we offer free virtual in-home meetings with our Comfort Consultants via Zoom calls. If this digital option doesn’t work for you, let us know and we will provide other ways to communicate.
Safety Protocol: All Comfort Services Team
We require that anyone who is not feeling well (or has a family member who lives with them not feeling well) does not come to work for 10-14 days unless they get permission from a medical professional to return to work.
Our office is closed to walk-in traffic. Any delivery or visitors will be required to have a contactless temperature check upon entering as well as wear a mask and social distance.
We are providing contactless temperature checks to all employees as needed.
Water Quality and Your Business or Home: Tips for Re-opening After Closure
If your business or home has been shut down for several months during the pandemic, read this article from Public Health Madison & Dane County. It’s recommended that you run your faucets to flush the lines. If you’ve turned off your water heater, turn it on, and run warm water to kill any potential harmful bacterial. Refer to Madison Water Utility for updates and information.
Indoor Air Quality Options: Germicidal Lights and MERV 16 filters.
Additionally, we want you to know more about air purification in your home or business. We offer germicidal lights and MERV 16 filters. Germicidal lights use intense rays of ultraviolet light to control and kill contaminants like viruses, bacteria, yeast, and mold improving the air in your entire home. Contact us if you’d like to learn more about these options.
In the meantime, we hope you’re comfortable at home and able to try things to help with allergies or respiratory conditions. Some ideas that may help include using a diffuser with a few drops of essential oils such as peppermint, cinnamon, eucalyptus, lemon, and frankincense. Sources: Medical News Today and Very Well Health
Kendall has been president of All Comfort Services since 2005. He is hands-on and manages the company’s direction, but is there to support every member of the All Comfort Team.
“My best experience here is working as a team to serve customers by responding to their requests along with our team,” says Kendall. “I believe in servant leadership, and I am responsible for every team member and every customer.”
He says, “Great customers make the daily demands of running a fast-paced business easy. It’s rewarding when a customer shows us they appreciate the extraordinary effort we put forth.”
Matt C. performed detailed service call on our A/C today. He was very thorough and helpful and understanding of our concerns. He represented All Comfort in a professional and polite way. We were left with a thorough understanding following the service call.